Sipwise support

Common questions

Do I have to drink wine to use Sipwise?

No. Everything is learned through lessons, and nothing requires a glass in hand. If you do drink, please enjoy responsibly and only if you're of legal age.

Do I need an account?

No. There are no accounts. Your progress and your cellar are saved on your device.

What happens when I run out of pours?

Each mistake in a lesson costs a pour. Pours refill on their own over time, and you can refill them with corks or earn one back in a practice session. Practice sessions never cost pours.

What are corks?

Corks are Sipwise's in-app currency. You earn them by finishing daily quests and opening unit chests, and spend them in the shop. They can't be bought with real money.

The pronunciation button doesn't play anything

Pronunciation uses the voices built into your device, and only shows when a voice for that language is installed. On iPhone, you can add voices in Settings › Accessibility › Spoken Content › Voices.

How do I start over?

Go to your Profile and choose Reset all progress. This deletes your progress and your cellar from your device, and can't be undone.

Will I lose my progress if I delete the app or clear my browser data?

Yes. Your progress lives only on your device, so deleting it there deletes it for good.

Something looks wrong or a question seems incorrect

Email us with the course, the lesson, and what you saw. A screenshot helps a lot. We fix content mistakes quickly.